Effective Date: October 27, 2025
Last Updated: October 27, 2025

 We may collect the following types of information:

• Full name
   
• Email address
   
• Phone number
   
• Billing and service addresses
   
• Payment information (processed securely through third-party providers)
   

• Browser type, device, and operating system
   
• IP address and general location
   
• Usage data such as pages visited, time spent, and referring links
   

We use collected information to:

• Provide cleaning services and manage appointments
   
• Respond to inquiries and customer support requests
   
• Process payments and send invoices
   
• Improve our website, services, and customer experience
   
• Send service updates, offers, and promotional emails (only with your consent)
   
• Comply with legal obligations
   

We do not sell your personal information. We may share data only in the following cases:

• Service Providers: With trusted third parties who assist with payment processing, scheduling, or communications.
   
• Legal Requirements: When required by law or government authorities.
   
• Business Transfers: In the event of a merger, acquisition, or sale of assets.
   

All third parties are required to protect your data in compliance with this Privacy Policy and Colorado state law.

We keep your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

We implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, loss, misuse, or disclosure. However, no online system is completely secure, and we cannot guarantee absolute security.

Under the Colorado Privacy Act (CPA), you have the right to:

• Access: Request a copy of your personal data.
   
• Correction: Ask us to fix inaccurate information.
   
• Deletion: Request deletion of your personal data.
   
• Opt-Out: Opt out of targeted advertising or sale of personal data (we do not sell your data).
   

To exercise your rights, contact us at:
📧 shockcompletecleaningllc@gmail.com

We will respond to verified requests within 45 days as required by Colorado law.

Our website may use cookies and similar technologies to improve functionality and analyze traffic. You can adjust your browser settings to refuse cookies, though this may affect site performance.

We do not knowingly collect personal data from children under 13. If you believe we have collected such information, please contact us immediately and we will delete it.

We may update this Privacy Policy from time to time. The revised version will be posted on our website with the updated “Effective Date.”

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Shock Complete Cleaning Services
📧 Email: shockcompletecleaningllc@gmail.com